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Frequently asked questions

We receive various questions through e-mail and telephone about Wereldmuseum Leiden. The most frequently asked questions and their answers can be found below. If you do not find your question among this list you can ask your question via the contact form.

What are the opening hours of the museum?

Wereldmuseum Leiden is open from Tuesday till Sunday from 10 am to 5 pm. For more information about the opening hours of the museum, check our Opening hours and prices

Can I change my purchased tickets to another day?

Can't come on the day you bought tickets for? Send an email to and we will help you move to another day. Please note that no refunds will be made for tickets already purchased.

Is the museum easily accessible?

The museum is in walking distance from Leiden Central Station and is close to diverse parking spots. Click here for more information.

What is there to see?

There are a number of smaller, temporary exhibitions to be seen. All of this next to the permanent collection of course! The complete offer of exhibitions can be seen here.

Can I photograph in the museum?

Photographing is allowed without the use of a flash or tripod and only for non-commercial purposes. For commercial photography you should contact our PR department.

Is the museum accessible to wheelchair and mobility scooter users?

The museum is very accessible for visitors with a physical disability. The different floors are also accessible with an elevator and the doors automatically open. We also have wheelchairs which are free to use for our guests. A guide does not pay for museum entry. If you call us on the day of your museum visit then you will be able to park your car on the museum terrain.

Can I bring my dog to the museum?

It is not allowed to bring dogs and other (domestic) animals, with the exception of an assistance dog (SOHO dog) or guide dog, provided it is on a leash.

Do you give tours in the museum?

Yes, you can book a guided tour on request.

Can I visit the museum with a group?

Yes, you can. Groups larger than 10 people even get a discount. You can also book a special tour or workshop for a group, see the agenda and filter on Groups.

How do I stay on top of activities, exhibitions and the latest news?

Follow us on FacebookTwitter or Instagram

Can I look at the museum collection digitally?

Wereldmuseum Leiden is known worldwide for its good museum object description. Objects can be seen on our online collection site.

Is it possible to hire a venue for, for example, a meeting or party?

There are many possibilities. The complete overview can be found on the venue page. (Note: information is in Dutch).

How do I obtain press information?

Press messages, press photos and miscellaneous information can be found on the press page. Or contact us via

Where can I find vacancies?

There are often possibilities to intern or to volunteer in the museum. For more information, have a look at the vacanciespage. (Please note: information is in Dutch).

I have a special object in my possession, can I asses its value at Wereldmuseum Leiden?

No, Wereldmuseum Leiden does not appraise objects.